Terms and Conditions of Use

Effective:

These are the terms and conditions of use for the web site at www.cetaphil.co.uk  (“Website”), which is operated by Galderma. “Galderma” (or “we”) are Galderma (U.K.) Limited (a company registered in England under number 00715401) of Evergreen House North, Grafton Place, London, England, NW1 2DX. In these terms and conditions, references to “you” means any person visiting the Website.

Your access to and use of this Website is subject to the terms and conditions set forth below together with our Privacy Notice and any other documents they expressly incorporate by reference (collectively, the “Terms and Conditions of Use”). Any use of or access to such Website pages, content, functionality and services offered on or through this Website constitutes your agreement to abide by the Terms and Conditions of Use without limitations. If you do not agree with these Terms and Conditions of Use, you should cease using this Website immediately.

We reserve the right to change these Terms and Conditions of Use at any time without notice to you by posting changes online. You are responsible for regularly reviewing information posted online to obtain timely notice of such changes. Your continued use of this Website after changes are posted constitutes your acceptance of the amended Terms and Conditions of Use.

We reserve the right to cease operation of, or modify, this Website, and any service or material we provide on this Website, in our sole discretion without notice. We will not be liable if, for any reason, all or any part of this Website is unavailable at any time or for any period.

You may be offered the opportunity to provide certain information through this Website. It is a condition of this Website that all information you provide on this Website is correct, current, and complete. If you send any personal data to this Website, including without limitation, through the use of any interactive features made available from time to time, this shall be governed by our Privacy Notice. You consent to all actions we take with respect to your information consistent with our Privacy Notice.

You must not interfere with another person's use or enjoyment of this Website or otherwise act in a way that negatively affects or restricts another person's use of this Website, or which, as determined by us, may harm Galderma or users of this Website or expose them to liability. 

You may use this Website only for lawful purposes and in accordance with these Terms and Conditions of Use. You must not use this Web site in any way which in any respect: (a) is in breach of any law, statute, regulation or byelaw of any applicable jurisdiction; (b) is fraudulent, criminal or unlawful or has any unlawful, fraudulent or criminal purpose or effect; (c) for the purpose of harming or attempting to harm any minors in any way; (d) is inaccurate or out-of-date; (e) impersonates any other person or body or misrepresents a relationship with any person or body; (f) may infringe or breach the copyright or any intellectual property rights or privacy or other rights of us or any third party; (g) may be contrary to Galderma’s interests; or (h) involves your use, delivery or transmission of any viruses, unsolicited e-mails, trojan horses, trap doors, back doors, easter eggs, worms, time bombs, cancelbots or computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information.

Site Information

This Website is designed for educational and general informational purposes only. The information presented on this Website is not intended to amount to or be a substitute for informed medical advice or recommendations from healthcare professionals. You should not use the information presented on this Website to diagnose or treat a health problem or disease without consulting with a qualified healthcare provider. 

Galderma does not endorse or attest to the validity or accuracy of any treatments, medications or non-Galderma products described, mentioned or discussed in any of the services, databases or pages accessible within or from this Website or any other Galderma service or publication. Furthermore, Galderma makes no representations concerning the efficacy, appropriateness or suitability of any such products or treatments. Before acting on any information contained on the pages on this Website, you agree that you will consult your healthcare provider to determine whether the information you are relying on is appropriate for your medical conditions. Galderma is not engaged in rendering medical advice or services. 

Although we make reasonable efforts to update the information on this Website, in view of the possibility of human error or advances in medical knowledge, neither Galderma, its sponsors, its staff nor other parties involved in providing the services, databases or pages accessible within or from this Website or any service or publication of Galderma warrant that the information contained therein is in every respect accurate or complete and they are not responsible or liable for any errors or omissions that may be found in such information or for the results obtained from the use of such information. You are encouraged to consult other sources and confirm the information contained in any of these services, databases or pages accessible within or from this Website or any service or publication of Galderma.

The contents of this Website are intended for convenience only. Nothing on this Website shall constitute advice specific to your circumstances or a recommendation. We do not suggest that any product or service mentioned on this Website is either available to you or complies with laws outside of England and Wales. This Web site is intended for UK-based Internet users only. If you access this Website from outside of its country or countries of operation, you do so on your own initiative and are responsible for compliance with local laws.

If erroneous or otherwise inaccurate information is brought to our attention, a reasonable effort will be made to correct or delete it if doing so is within our reasonable control. Please report such problems to the Contact Us section.

Any supply of Galderma products and services referred to on or made available through this Website shall be governed by separate terms and conditions applicable to the sale or supply of those products and services. A copy of those terms and conditions are available upon request.

This Website may include content and material provided by third parties. All statements expressed in that content and material, and all articles and responses to questions and other content, other than the content provided by Galderma, are solely opinions and the responsibility of the person or entity providing those materials. Those materials do not necessarily reflect the opinion of Galderma. We are not responsible or liable to you or any third party for the content or accuracy of any materials or content provided by third parties.

Copyrights and Intellectual Property

The copyright, database rights and any other rights in all information, data, text, drawings, artwork, images, graphics and materials (together, “Materials”) provided or made available by Galderma on the Website, and the design and look and feel and layout of the Website is owned by or licensed to Galderma. Galderma and its licensors retain all rights to the Materials.

You are permitted to use and download such Materials or extracts from this Website to a local hard disk and print copies, subject to all of the following: (a) all Materials shall not be copied or used other than for your internal, personal, non-commercial individual use only; (b) except to the extent provided by law, you must not use, copy, reproduce, republish, post, broadcast or transmit any part of this Website or the Materials for any other purpose without our express prior written consent (including (but without limitation) not reproducing or storing any part of this Website or the Materials in any other website or in any news groups or in any public or private electronic retrieval system or service); (c) our status (and that of any identified licensors or contributors) as the authors of the Materials must always be acknowledged, including, but not limited to, ensuring that our copyright notice (i.e. © Galderma (U.K.) Ltd 2022) or, where indicated, the proprietary rights notice of our licensors or other identified contributors must appear in all electronic or hard copies of any Materials or extracts from this Website; (d) when you lawfully or with our consent copy, reproduce, republish, post, broadcast, transmit, print or quote from any of this Website or the Materials, you must do so fairly and give due accreditation to us, our suppliers and this Website; and (e) except as we expressly permit, you must not in any way modify any Materials on this Website. Any rights not expressly granted in these Terms and Conditions of Use or otherwise by us are reserved.

All product names, slogans, symbols and company names, whether or not appearing in large print or with the trade mark symbol, may be registered or unregistered trade marks, service marks and trade names of Galderma S.A., its affiliates (including Galderma), related companies or its licensors. Trade marks of other parties are identified whenever possible and Galderma acknowledges their rights. Such third party trade marks are used to identify the products and services of their respective owners and no sponsorship or endorsement on the part of Galderma should be inferred from the use of these marks.

Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any licence right or right under any patent or trade marks of Galderma or any third party. Except as expressly provided above, nothing contained herein shall be construed as conferring any licence or right under any Galderma copyright.

You must not without our permission frame any of this Website onto your own or another person's website. However, we grant you a revocable, non-exclusive, royalty-free right to provide a link from your website to the home page of this Website, provided that you do so in a fair and legal way without damaging our reputation or taking advantage of it. In particular: (a) you shall not make any warranties or representations about us or our affiliates or our products, services or policies except with our prior express authorisation; (b) you shall not say anything that is false, misleading, derogatory or offensive about us or our affiliates or our products, services or policies; and (c) you shall not suggest expressly or impliedly that we have endorsed or approved your website or are associated with it where this is not the case. Subject to the foregoing, you must not: (i) establish a link from a website that is not owned by you; (ii) cause this Website or portions of it to be displayed, or appear to be displayed by, for example, framing, deep linking, or in-line linking, on any other site; (iii) link to any part of this Website other than the homepage; (iv) otherwise take any action with respect to Materials on this Website that is inconsistent with any other provision of these Terms and Conditions of Use. We may disable any links at any time without notice at our discretion.

No guarantee or warranty, and limit on liability

THIS WEBSITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. THIS WEBSITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN; THESE CHANGES WILL BE INCORPORATED IN NEW EDITIONS OF THE WEBSITE. GALDERMA MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED IN THIS WEBSITE AT ANY TIME. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Although we may put in place security measures for your protection, we shall not be liable for damage to, or viruses or other code that may affect, any computer equipment, software, data or other property as a result of your access to or use of this Website or your obtaining any material from, or as a result of using, this Website. We shall also not be liable for the actions of third parties in breaching any security measures.

Whilst we endeavour to make this Website available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period. We make no warranty that your access to this Website will be uninterrupted, timely or error-free. Due to the nature of the Internet, this cannot be guaranteed. In addition, we may occasionally need to carry out repairs, maintenance or introduce new facilities and functions to this Website.

WE DO NOT EXCLUDE OR LIMIT OUR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE OR FOR OUR FRAUD OR FOR ANY LIABILITY WHICH WE ARE NOT PERMITTED TO EXCLUDE OR LIMIT AT LAW. SUBJECT TO THE PRECEDING SENTENCE, TO THE EXTENT POSSIBLE BY LAW, IN ALL CASES OTHER THAN IN RESPECT OF PRODUCTS OR SERVICES THAT WE SUPPLY FOR A FEE (THE TERMS AND CONDITIONS FOR WHICH MAY CONTAIN SEPARATE LIMITS ON LIABILITY), WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT OR CONSEQUENTIAL LOSSES (INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS, LOSS OF DATA, LOSS OF USE, BUSINESS INTERRUPTION AND LOSS OF PROFITS) ARISING FROM THE USE OF OR INABILITY TO USE THIS SITE, OR ANY MATERIAL CONTAINED IN IT OR ACCESSIBLE FROM IT, OR FROM ANY ACTION OR DECISION TAKEN AS A RESULT OF USING THIS SITE OR ANY SUCH MATERIAL.

Links to Other Sites

As a useful resource to our visitors, this Website may contain links to other websites, materials and resources provided by third parties. Certain links may lead to resources located on servers maintained by third parties over which Galderma has no control (even if those other resources actually describe Galderma’s products or services). Galderma does not guarantee and makes no representation as to the accuracy, correct functioning or accessibility of any website, materials or resources linked from this Website. Links to other websites, materials and resources are provided only as a convenience to users of this Website. If you decide to access any of the third-party websites, resources or materials you do so entirely at your own risk and subject to the terms and conditions of use for, and the policies (including any privacy policies) of such websites.

Information Deemed Non-confidential

We do not claim ownership of material you submit or make available for inclusion on this Website. However, with respect to any material or information, including feedback such as questions, comments, suggestions or ideas (with exclusion of personally identifiable information) you submit or make available regarding or for inclusion on this Website, such material and information shall be deemed to be non-confidential, and Galderma shall have no obligation of any kind with respect to such material and information and shall be free to reproduce, disclose and distribute the material and information to others without limitation and to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products incorporating such materials and information. You acknowledge that we may preserve and disclose material and information posted by you on this Website if required (a) by law or legal process; (b) to enforce these Terms and Conditions of Use; (c) to protect Galderma’s rights and/or property, or rights and/or the property of other users of this Website and the general public. Any contributions must be accurate (where they state facts), be genuinely held (where they state opinions) and comply with applicable law in any country from which they are posted.

Interactive Services

We may from time to time provide interactive services on this Website, including, without limitation, chat rooms or bulletin boards. Where we do provide any interactive service, we will provide clear information to you about the kind of service offered and if it is moderated, what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users from third parties when they use any interactive service that may be provided on this Website, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on this Website, and we expressly exclude our liability for any loss or damage arising form the use of any interactive service by a user in contravention of these Terms and Conditions of Use, whether the interactive service is ultimately moderated or not.

Waiver and Severability

No waiver by Galderma of any terms or conditions set forth in these Terms and Conditions of Use shall be deemed a further or continuing waiver of such term or condition or a wavier of any other term or condition, and any failure of Galderma to assert a right or provision under these Terms and Conditions of Use shall not constitute a waiver of such right or provision.

If any of the terms or conditions set forth in these Terms and Conditions of Use should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms and Conditions of Use are intended to be effective, then to the extent and within the jurisdiction which that term is illegal, invalid or unenforceable, it shall be severed and deleted and the remaining Terms and Conditions of Use shall survive, remain in full force and effect and continue to be binding and enforceable.

Law and Jurisdiction

These Terms and Conditions of Use shall be governed by and construed in accordance with English law. You submit to the jurisdiction of the English courts. You irrevocably agree that the English courts shall have exclusive jurisdiction over any claim or matter brought by you in relation to these Terms and Conditions of Use. We shall also have the right to bring a claim against you in the jurisdiction in which you are based and any other court of competent jurisdiction.