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If you have any specific questions not covered in the below FAQs please contact us or get in touch on our Facebook and Instagram pages.


Can Cetaphil be used on dry or eczema-prone skin?

Our range is proven to provide effective and gentle skincare to help sensitive skin look and feel its best. We have products suitable for everyone, including those who experience the various signs of dryness. Cetaphil is not a treatment for dry or eczema-prone skin, but our ranges include dermatologically tested products for the daily care of skin that can help your skin be better equipped to defend against moisture loss and feel comfortable and hydrated. Our products work to care for and improve the appearance of dry and irritated skin and are gentle on and compatible with the natural skin barrier.

What is Cetaphil?

Cetaphil is a range of gentle, dermatologically tested and pH-balanced products that have helped people care for their skin for over 70 years. It was developed by experts and is trusted by dermatologists, celebrities and beauty insiders worldwide. The Cetaphil range of products help all skin types to achieve optimum condition by being better equipped to defend against moisture loss and withstand external irritation.

Where is Cetaphil produced?

Cetaphil has a number of different production facilities to provide products to the different markets around the world. The products for the UK are currently made in either France, Switzerland or Canada. The information on the back of pack or on the outer carton should provide details of where a product has been made.

Is Cetaphil suitable for vegans?

Cetaphil products do not consist of any animal-derived ingredients and are not tested on animals.

Does Cetaphil test on animals?

Cetaphil products are developed with your skin’s health first and foremost in mind.

As a responsible corporate citizen, animal welfare is also a key priority for the company. For this reason, Galderma does not test Cetaphil products or ingredients used in Cetaphil on animals at any stage of our product innovation, development or manufacturing processes.

Galderma has been utilizing industry-recognized, non-animal testing methodologies on its Cetaphil brand even before regulations prohibiting animal testing on cosmetics came into force in various countries.

These efforts are part of our commitment to ensuring the safety of our products, the wellbeing of our consumers and our contribution to society at large.

Nevertheless, some health authorities may conduct animal testing for certain cosmetic products prior to approval for sale on the market, as is still the case in China.

Galderma is deeply committed to promoting alternatives to animal testing on cosmetics and has partnered with IIVS (Institute for In Vitro Sciences), a non-profit research and testing laboratory, to help drive alternatives to animal testing for cosmetic products globally. 

The IIVS has an active program in China, the goal of which is to promote the use and regulatory acceptance of non-animal testing methods for assessing the safety of cosmetics. Through this collaborative approach with Chinese regulators and industry bodies, we hope to contribute to the elimination of animal testing in the cosmetics industry worldwide.

What skin types is Cetaphil best for?

Cetaphil is created for all types of sensitive skin including if your skin is dry, combination, or oily. Sensitive skin can be skin that’s easy to upset, uncomfortable at times or has a weakened skin barrier. The Cetaphil range is also suitable for the everyday cleansing and moisturising of acne- or spot-prone, eczema-prone or redness-prone skin. With over 70 years of experience, Cetaphil has product range covering a wide variety of sensitive skin needs. Cetaphil is also suitable for anyone looking for gentle but effective everyday skincare for healthy looking, hydrated skin.

Find out more about the full Cetaphil range here.

Is Cetaphil good for acne-prone skin?

Cetaphil is not a treatment for acne, but gentle skin care can help you to care for acne-prone skin as part of your daily regime. Cetaphil products are suitable for cleansing and moisturising acne-prone skin - they will help to remove dirt and oil, hydrate your skin and be respectful to and gentle on the natural skin barrier. All of the Cetaphil moisturisers are non-comedogenic, so they won’t block your pores.

Is Cetaphil good for redness or rosacea-prone skin?

Cetaphil products were created for dermatologists and are still recommended today by dermatologists and skincare experts for the care of sensitive skin. The Cetaphil PRO range is not a treatment for rosacea. The range consists of a daily facial skincare routine for redness or rosacea-prone skin is designed to deliver expert cleansing and moisturising daily care for this type of sensitive skin, and is dermatologically tested on sensitive, redness and rosacea-prone skin.

Cetaphil products

Which Cetaphil products are best for use on dry or eczema-prone skin?

The Gentle Skin Cleanser is a global best-seller and has been clinically tested to be suitable for use on dry and very sensitive skin. It is a non-foaming, soap and fragrance-free cleanser that can be used with or without water and works to retain the skin’s moisture as it washes away excess oil and dirt on the face or body.

Cetaphil PRO Moisture-Lipid Body Wash is an advanced formulation that helps moisturise dry, itchy feeling as it cleanses. It is hypoallergenic and contains shea butter, niacinamide and natural moisturising factors. It helps skin to feel soft, smooth and less itchy.

Cetaphil PRO Lipid Replenishing Moisturising Body Lotion is an advanced formulation for dry, itchy feeling skin with a patented “filaggrin technology” to help care for and nourish the skin barrier. It is hypoallergenic, contains shea butter, niacinamide and natural moisturising factors and helps skin to feel soft, smooth and less itchy.

Our Daily Defence SPF50 moisturiser is a facial moisturiser also suitable for use on dry and sensitive skin. It is a lightweight, easily absorbed cream with added SPF50 for daily protection from damaging UV sun rays that can trigger dry skin. It is also fragrance-free and helps skin maintain its natural protective barrier.

Cetaphil Rich Night Cream is a rich, facial overnight hydrating cream that beauty journalists swear by. It is non-comedogenic, meaning it doesn’t block pores, and leaves skin feeling soft and hydrated in the morning.

The Cetaphil Body Cream is a rich yet non greasy luxurious-feel cream that helps replenish the skin barrier for 24 hours of locked-in extra hydration. It contains a blend of humectants, ingredients known for their ability to attract and retain moisture to the skin, and occlusives, ingredients which work by forming a protective coating on the surface of your skin, reducing evaporation, to help maintain long-lasting hydration.

If you prefer a lighter texture, Cetaphil offers two other moisturising products with long-lasting hydration results in a cream or lotion texture.

To find out more about our range of products to suit your individual skin type, visit our here.

Do Cetaphil products expire?

Cetaphil Products in the UK include a standard expiry indicator shown on their packaging, which indicates how many months you have to use it once it has been opened.

Are the ingredients used in Cetaphil safe?

Cetaphil products are fully compliant with the current EU and local market safety regulations for cosmetic products, and have been tested under dermatological supervision to be non-irritating, non-sensitising and suitable for their intended uses. If you need more specific information, please contact us.

Is Cetaphil packaging recyclable?

Where local recycling facilities exist, Cetaphil packaging may be recycled. Please see recycling symbols and information provided on the packaging.

What Cetaphil products are best for acne-prone skin?

The Oily Skin Cleanser is a soap-free, skin PH-friendly gel face wash which is lightly foaming. It’s a deep-cleansing gentle wash which helps remove excess sebum and oil by up to 65% without drying or over-stripping the skin. The Oily Skin Cleanser contains glycerin and panthenol (pro-vitamin B5) which help to hydrate and moisturise the skin while it cleanses.

The Gentle Foaming Cleanser is a soap-free instantly foaming cleanser which is suitable for sensitive skin - it foams on dispense to remove oil and sebum and will leave your skin feeling fresh and clean.

The Daily Hydrating Moisturiser is our lightest texture facial moisturiser so it won’t feel heavy on oily acne-prone skin and will give instant and long-lasting hydration. The Daily Hydrating Moisturiser contains on-trend super-hydrator Hyaluronic Acid which is a humectant - it finds water in the skin and retains it.

Daily Defence Moisturiser SPF 50+ is a non-comedogenic protective moisturiser with high UV protection.

Which Cetaphil products are best for redness or rosacea-prone skin?

PRO Range Moisturising Day Cream SPF30 is a neutral-beige tinted formulation that helps to visibly even skin tone and reduce the visible appearance of redness, whilst also providing protection from the sun using 100% mineral UV filters.

The PRO range Moisturising Night Cream is a favourite among skincare experts including dermatologists. It won the 2020 Marie Claire Award for Best Skincare Product for Redness-prone Skin. It is rich yet easily spreadable face cream that helps to hydrate the skin and support the skin’s barrier and includes ceramides and niacinamide among its ingredients list. It helps to reduce visible redness over time.

The PRO Range Cleansing Facial Wash works to remove excess oil and impurities while being gentle on the skin barrier. Soap-free yet gently lathers, and with allantoin and caffeine, it’s a great facial wash for gentle and effective cleansing of redness and rosacea-prone skin.

Cetaphil Gentle Skin Cleanser is also commonly used to cleanse this type of sensitive skin.

To find out more about our range of products to suit your individual skin type, visit our product page.

Buying Cetaphil

Where can I buy Cetaphil?

Cetaphil products can currently be purchased in selected Boots, Superdrug, Sainsbury’s, Tesco, Lloyds Pharmacy and independent pharmacy stores as well as online from,,,,, and


If you have any specific questions not covered in the below FAQs please contact us or get in touch on our Facebook and Instagram pages.

The information provided by Cetaphil UK is not intended as a substitute for medical advice from your doctor, dermatologist or other healthcare professional. If you have any specific questions not covered in the above FAQs please contact us or get in touch on our Facebook and Instagram pages.